Excellence in Ease of Use with Rich Functionality How Enterprise Software Applications with Rich Functionality Can Be Built to Excel in Ease of Use

摘要

In this article, we will review the procedures and techniques used to significantly improve the ease of use of enterprise software applications in the framework of a small company with limited resources. We will present the achievements and lessons learned from applying these techniques to the development process at Tumbleweed Communications, a moderate-sized Silicon Valley company that builds secure messaging applications for enterprises. We will conclude by showing examples of screens before and after implementing our user-centered design approach.