A web-based procedure for student assistance program selection in Brazil

摘要

This paper presents a procedure for supporting Brazilian universities during the selection of students to receive a social assistance grant, resulting from the Brazilian the National Student Assistance Program (PNAES) for reducing student evasion in public universities. The procedure is based on the multi-criteria method PROMETHEEII and on the ROC (Rank-Order-Centroid) approach. The procedure was validated in a social service department of a public university in the northeast of Brazil. The results indicate that the procedure is in compliance with the PNAES fundamentals; also the procedure improves the effectiveness of the selection process.