Dual Role Model for Question Recommendation in Community Question Answering

摘要

Question recommendation that automatically recommends a new question to suitable users to answer is an appealing and challenging problem in the research area of Community Question Answering (CQA). Unlike in general recommender systems where a user has only a single role, each user in CQA can play two different roles (dual roles) simultaneously: as an asker and as an answerer. To the best of our knowledge, this paper is the first to systematically investigate the distinctions between the two roles and their different influences on the performance of question recommendation in CQA. Moreover, we propose a Dual Role Model (DRM) to model the dual roles of users effectively. With different independence assumptions, two variants of DRM are achieved. Finally, we present the DRM based approach to question recommendation which provides a mechanism for naturally integrating the user relation between the answerer and the asker with the content relevance between the answerer and the question into a unified probabilistic framework. Experiments using a real-world data crawled from Yahoo! Answers show that: (1) there are evident distinctions between the two roles of users in CQA. Additionally, the answerer role is more effective than the asker role for modeling candidate users in question recommendation; (2) compared with baselines utilizing a single role or blended roles based methods, our DRM based approach consistently and significantly improves the performance of question recommendation, demonstrating that our approach can model the user in CQA more reasonably and precisely.