Organisational Strategy, Structure and Culture: Influences on Organisational Knowledge Sharing

摘要

This paper explores the interplay of organisational strategy, structure and culture, and the resulting impact on organisational knowledge sharing. The paper reports some of the findings from an interpretive case study of knowledge sharing in the information technology services division of a large Australian education service provider. The study indicates that when organisations adopt strategies of restructuring and outsourcing, trust is damaged, social networks are disrupted, and knowledge sharing is impacted. The findings highlight that a knowledge sharing culture cannot be considered in isolation from a consideration of evolving societal forces and the organizational strategies and structures that flow from them.