AN OPERATIONS MODEL TO SUPPORT MANUFACTURING LOGISTICS PROCESSES IN THE SUPPLY CHAIN

摘要

This paper presents an Operations Model, including a Control Model, developed to support reengineering of manufacturing logistic processes. The reengineering process is supported by a methodology. The Operations Model concept was first designed to support the enterprise perspective, and this paper explains the expansion of the model and methodology to supply chains. The methodology has been developed through several case studies and supports the realisation of Supply Chain Control dashboards and studio.