Cooperation Indexes to Support Workspace Awareness

摘要

Awareness is now acknowledged in the CSCW domain as an important element to take into account. This paper explores and refines the concept of workspace awareness. A categorization is proposed based on two criteria: the granularity and the ability to identify the cooperating entities. Two concepts are defined on this basis: Workspace Individual Awareness (WIA) and Workspace Global Awareness (WGA). New kinds of metrics are then described to support WGA and a prototype implementing WGA is shortly discussed.