Knowledge Creation Framework - Enabling Just-in-Time Information Delivery

摘要

Capturing and applying context-information is still a problem for just-in-time information delivery. This paper understands just-in-time information delivery as knowledge creation process and derives a framework. The application to the use case of proposal development within Siemens Business Services shows the potential of the framework enabling intelligent technologies. Future research will focus on elaborating a model of "knowledge intelligence" to support knowledge creation and just-in-time information delivery starting from multi-agent environments.