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Adaptive product optimization and simultaneous customer segmentation: a hospitality product design study with genetic algorithms

机译:自适应产品优化和同步客户细分:使用遗传算法的酒店产品设计研究

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摘要

Successful product development depends on many factors. Among the most important factors are identification and satisfaction of customers' perceived needs, the accessibility, size and growth rate of the target market, and of course, production costs. Since the early 1970s marketing researchers achieved remarkable results in developing methods to measure consumer prererences of multiattributed products. Additionally, market segmentation methods have been an important issue in strategic marketing research. This study, however, concentrates on a new method of product design optimization. It is shown how genetic algorithms are used to simultaneously discover optimal multi-attributed products for different customer preferences. For that purpose we chose an interactive version of the genetic algorithm where genetic operators like selection, mutation and crossover are applied as usual. The use of the interactive genetic algorithm is most suitable, where measures of utility are difficult or impossible to specify mathematically. Imprecise optimization in terms of a prioriunknown individual consumer decision rules and preferences in an important issue for marketing researchers. The interactive genetic algotithm tries to solve design problems in that the cosumer plays the role of the objective function during data collection.
机译:成功的产品开发取决于许多因素。最重要的因素包括识别和满足客户的感知需求,目标市场的可及性,规模和增长率,当然还有生产成本。自1970年代初以来,市场研究人员在开发用于测量多属性产品的消费者偏好的方法方面取得了显著成果。此外,市场细分方法已成为战略营销研究中的重要问题。但是,这项研究集中在产品设计优化的新方法上。展示了如何使用遗传算法同时发现针对不同客户偏好的最佳多属性产品。为此,我们选择了遗传算法的交互式版本,其中像往常一样应用了遗传算子,例如选择,突变和交叉。交互式遗传算法的使用最适合,在实用性度量很难或不可能以数学方式指定的情况下。在先验未知的个人消费者决策规则和偏好方面,不精确的优化是营销研究人员的重要课题。交互式遗传算法试图解决设计问题,因为消费者在数据收集过程中扮演着目标函数的角色。

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