THE INFLUENCE OF TOP MANAGEMENT TEAM CHARACTERISTICS ON THE CONTRIBUTION OF ENTERPRISE INFORMATION SYSTEMS TO LONG-TERM FIRM PERFORMANCE

摘要

The proposal examines the long-term financial impact of Enterprise Systems (ES) on firm performance and the role of top management on this impact. A unique methodology based on recent accounting research is proposed to measure the contribution of ES to long-term financial performance. The proposal borrows from strategic management literature to examine the relationship between such contribution and TMT characteristics. Upper echelons theory argues that the organization is a reflection of its top management, so top management exerts an important influence on organizational outcomes. ES usually brings important changes not only in business processes, but also in organizational culture and distribution of power within the organization. Based on these arguments, the proposal makes the case that the power balance in the TMT and TMT demographic heterogeneity significantly contributes to ES outcomes that in turn influence long-term business performance.