A Participative Approach to Organizational Design: The Case of the Royal Netherlands Air Force

摘要

Participative approaches to organizational design are believed to create a situation that has the potential foraligning diverging perspectives, interests, needs and objectives that exist in the group of people taking partin the effort. We strongly support this notion. What we believe is needed is a set of tools that support theprocess of building shared mental models between stakeholders of a complex problem, and that enhancecommunication among them. This is especially the case within the complex processes of organizationalchange, which many private and public companies are currently undergoing. One such set of tools wasdeveloped and implemented through a participative and interactive 'organizational prototyping' process weundertook in the case of the reorganization process within the Royal Netherlands Air Force. In this paper wereport about this case.