Insourcing Successes in the City of Pittsburgh – Building a Business Case to Bring CCTV Work In-house

摘要

In 2004, Pittsburgh Water and Sewer Authority entered into a COA todevelop and implement a Long Term Control PlanIn 2007, PWSA outsourced its CCTV work:1.Bids received from 6 Laborers and CSO Monitoring staff.2.5 passed PACP exam to become CCTV Specialists.3.Change in classification included 15% pay increase and training.