Apparatus, method and program for automating business process involving operation on an in-house server on an in-house network

摘要

The present invention provides a method for automating a business process involving an operation on an in-house server. A user company requests the external server 121 to download a client (S201). The external server 121 receives the request and generates an authentication key in association with the user company (S202). The authentication information is stored in the computer 113 (S203), and in the computer 113, the client transmits a request for tunnel formation with the external server 121 using the authentication information (S204). After authenticating the tunnel formation request (S205), the external server 121 transmits a first transfer request of the first operation to the first server 111 (S206). The external server 121 stores data in which a human-designated operation is described so as to be readable by a computer in association with the user company, and after the first operation, the second transfer request of the second operation is transmitted. (S212). [Selected figure] Figure 2