Smart city: Recommendation of personalized services in patrimony tourism

摘要

The changes in urban lifestyles, impose new production processes, research of the creativity, and development of digital technologies. These changes offer a range of services for citizens and for the infrastructure of the city, through diverse platforms through innovation of a new concept “smart city”. The concept offers sustainable solutions for modern cities by the invention of new information and communications technologies. But, in front of the diversification of platforms and the unlimited expansion of information on the web, the user becomes incapable to manage this quantity of information. Specifically, in the tourism sector, the users are surrounded by many services and resources that are offered but unsuitable with the user preferences. Therefore, this information overload affects the consumption of services which makes the integration of the intelligent systems an indispensable operation. This paper presents a personalized architecture of tourist services based on the user profile in the smart city. This architecture is based on the technique of collaborative filtering of the recommendation system.