'Convergence' is needed in the workplace; its lack may cause serious miscommunications

摘要

This paper discusses the behavioral side of "convergence", particularly as it may occur in offices. In step with the so-called globalization of business and as an analog of the convergence taking place in electronic equipment, businessmen expect that business practices, taxation systems, etc., in different countries will also converge. In fact, any such convergence is a far from a natural process, and there are considerable diffeences between business in different countries. Business procedures, through superficially similar, may differ considerably in practice. If you assume that business practices are converging on a common internation standard, you lay yourself open to serious miscommunications. It is easy to list numerous national differences in a manual for cross-border businesses.