Addressing IT governance poses a dilemma for many utilities. If the utility is ahead of general fundrndepartments in its use of technology, how does that impact the utility’s technology progress? Do allrndepartments have an equal voice in determining technology needs and priorities? A proven IT governancernmodel is a large part of the solution to the dilemma.rnIT governance is the system by which an organization’s IT portfolio is directed and controlled. Itrndescribes the distribution of IT decision-making rights and responsibilities among different stakeholdersrnin the organization. It describes the rules and procedures for making and monitoring decisions onrnstrategic IT concerns. Simply stated, improving IT governance addresses two main issues:rn1) IT delivery of value to the utilitiesrn2) Mitigation of IT risksrnUsing industry-standard models, utilities can collaboratively develop a sustainable IT governancernstructure with common and repeatable processes that address the four primary components making up ITrngovernance:rn· IT Strategic Alignment Within the Organizationrn· IT Value Deliveryrn· IT Risk Managementrn· IT Performance MeasurementrnExpected outcomes of an IT governance framework will:rn· Describe an enterprise perspective for IT Governance, with a balance between city or countyrnInformation Systems Services as well as Utility Department needs, leading to a clear understanding ofrnhow IT governance relates to these components of the organizationrn· Define a framework for delegation of roles, responsibilities, and accountabilitiesrn· Define a decision-making process for large and small IT initiatives, existing IT systems, and ITrnbusiness processesrn· All parties accept and adopt the governance recommendationsrnIn summary, this presentation will share:rn· What is IT Governance and the need for a planrn· Benefits of IT Governance Assessed & Classifiedrn· How is IT Governance Assessed & Classifiedrn· Practice Improvement Process for IT Governance.
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