The Evaluation of ERP Systems Using Data Envelopment Analysis

摘要

This paper discusses the use of data envelopment analysis (DEA) as a decision tool for enterprise resource planning (ERP) systems. DEA provides a number of opportunities, which seem to justify its use in this field. This includes the requirement of minimal a priori assumptions, objectifying characteristics of subjective measurements and diplomatic group decision. Both the ERP system and its requirements as well as the DEA model are introduced and a model for group decision as often required for ERP solutions is developed.