End User Monitoring: A Case for Linking Static and Dynamic Models

摘要

End users are helpless with opaque software systems that are complex, error-prone, and equipped with incorrect and/or misleading documentation. Our approach is to allow end-users to monitor software systems: in order to tackle their formidable complexity, systems are built for on-line monitoring by basing them on an open conceptual model whose abstraction provides comprehension to the end-user. While prototyping this approach, we have found that it is not enough to have a static and dynamic conceptual model: they need to be linked. The realization of such a link can be very simple and yet very useful.