With the rapid growth of powerful mobile devices，to improve the speed and quality of customer service，mobilizing their workforce became more and more important to many companies. Consequently，all kinds of enterprise applications，policies and data access are enabled through mobile platforms. However，how to manage such various mobile types and mobile applications and to integrate them with existing enterprise IT infrastructure becomes a great challenge. In this paper，we propose a novel approach to manage the enterprise mobiles through IT service management by using standard ITIL，processes.
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