A multipurpose conversational agent based on deep learning techniques for processing natural language queries

摘要

To provide systems and methods for Deep Learning technique based multi-purpose conversational agents for processing natural language queries.SOLUTION: A technical architecture comprises, in order to process a large number of intents, defining and logically integrating a plurality of components comprising multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generating a set of responses by querying or updating one or more knowledge graphs 322.SELECTED DRAWING: Figure 3