Artificial intelligence based virtual agent trainer

摘要

The present disclosure relates to a system, a method, and a product for an artificial intelligence based virtual agent trainer. The system includes a processor in communication with a memory storing instructions. When the processor executes the instructions, the instructions are configured to cause the processor to obtain input data and generate a preliminary set of utterances based on the input data, process the preliminary set of utterances to generate a set of utterance training data, generate a set of conversations based on the set of utterance training data, simulate the set of conversations on a virtual agent to obtain a conversation result, verify an intent and a response based on the conversation result, verify a use case flow and flow hops based on the conversation result, and generate recommendation information and maturity report based on verification results.