TEXT INTENT RECOGNITION METHOD AND APPARATUS, AND RELATED DEVICE

摘要

A text intent recognition method, comprising: acquiring speech information and a text queue, and converting the speech information into text to be recognized (S101); extracting features from the text to be recognized and each piece of text in the text queue, so as to obtain text features of the text to be recognized and text features corresponding to each piece of text (S102); according to the text features of the text to be recognized and the text features of each piece of text, obtaining fused features of the text to be recognized (S103); and performing intent classification on the fused features to obtain an intent corresponding to the text to be recognized (S104). Context matching information of text to be recognized and each piece of text in a text queue is captured from a word level to a sentence level, and in this way, feature fusion is performed on different pieces of text on different granularities, such that historical semantic information can be fully used to fuse context information, and a feature at the word level and a feature at the sentence level are combined to obtain a feature that further has a discrimination capability, thereby improving the precision of text intent recognition.