System and Methods for Automatic Generation of Remote Assistance Sessions Based on Anomaly Data Collected from Human-Driven Vehicle

摘要

The present disclosure is directed to using anomaly data detected in traffic data to efficiently initiate remote assistance sessions. In particular, a computing system can receive, from a computing device associated with a human-driven vehicle, travel data for the human-driven vehicle. The computer system can identify a navigation anomaly associated with the human-driven vehicle based on the travel data. The computer system can generate, based on the identified navigation anomaly, an anomaly entry for storage in an anomaly database, the anomaly entry comprising geofence data describing a geographic area associated with the navigation anomaly. The computer system can determine, based on location data received from an autonomous vehicle and the geofence data, that the autonomous vehicle is entering the geographic area associated with the navigation anomaly. The computer system can initiate a remote assistance session with the autonomous vehicle.