Understanding user product queries in real time without using any rules

摘要

A system, method, and computer-readable medium for performing a product query operation, comprising: receiving user input from a user; identifying keywords contained within the user input; comparing keywords to vector representations of words and also to a document vector representation of product specifications in a backend product repository, each vector representation of a word being associated with a particular query type; identifying component details based upon the comparing; and, providing a list of products corresponding to the component details to the user in real time.