Request management system, request management method and computer program

摘要

To enable smooth communication between member stores and issuers.SOLUTION: The request management system includes: a request information storage unit for storing request information in which an approval number indicating an approval of a payment using a cashless medium, an identification number of the cashless medium used in the payment, and information indicating a request content related to the payment using the cashless medium are associated with one another; and a control unit that executes a first notification process for, in response to the request information being registered in the request information storage unit by one of an entity associated with the identification number of the cashless medium and an entity capable of making payment using the cashless medium, notifying the other entity that the request information has been registered, associates a response to the request content included in the request information with the request information, and executes a second notification process for, in response to the request information being registered in the request information storage unit by the other entity, notifying the response having been registered to the entity that has registered the request information.SELECTED DRAWING: Figure 1