Chat Bot controller, Chat Bot control method, and Chat Bot control system

摘要

Problem to be solved: to provide a Chat Bot capable of dynamically acquiring the chat scenario dynamically from the external system by obtaining information necessary for the appropriate chat scenario for the user corresponding to the user input in the chat session.In the Chat Bot control system 200Chat Bot control deviceIn chat sessions with users and Chat BotBased on the first input from the userAn external data acquisition section for obtaining chat scenario creation data for generating a chat scenario from a predetermined external systemUsing a given scenario logic that defines the generation pattern of the chat scenarioBased on the chat scenario creation dataA scenario generator that generates a first chat scenario that specifies the transition between a user and a Chat BotA scenario execution section that executes a first chat scenario in a chat session and.Diagram