Automatic analyzer, remote maintenance system and maintenance method

摘要

In the case where an alarm occurs due to an abnormality in the automatic analysis device and the automatic analysis device is stopped, the service department provides a system to contact the customer when it is determined that the customer can not handle the alarm itself. Aims to improve service to The automatic analysis device deletes the alarm indicating that the customer has deleted the alarm displayed on the alarm screen based on the display device displaying the alarm screen, the alarm generation information indicating that the alarm is generated due to the abnormality, and the alarm generation information A computer for generating information, and an information sharing unit for sharing alarm occurrence information and alarm deletion information generated by the computer with an external alarm maintenance system.