Method, system and computer program product for estimating waiting time using predictive modeling

摘要

Problem to be solved: to provide an improved method, system and computer program product for generating and applying prediction waiting time estimation using predictive modeling.To achieve the above problem, the method of the present invention includes the receipt of initial transaction data representing multiple transactions between a plurality of transaction accounts and at least one member.The method also includes the generation of training data, including at least one of the service rates in sub intervals, the number of transactions in sub intervals, the total transaction amount in the sub intervals, the average transaction amount per sub interval, the year, the month, the day of the week, or any combination thereof, at each sub interval.The method further includes generation of a predictive model that generates an output of the arrival rate for the input of at least one time parameter.The method further includes the generation of prediction waiting times for the designated time.Diagram