METHOD AND SYSTEM FOR GENERATING RESPONSES TO TRANSACTION DISPUTES ASSOCIATED WITH A PROCESSING PARTY

摘要

A method including determining, from a payment processing party, a plurality of payment disputes associated with a plurality of merchants, where the plurality of merchants include a first merchant and a second merchant. The plurality of payment disputes includes a first payment dispute associated with the first merchant and a second payment dispute associated with the second merchant. The method further includes collecting, from the payment processing party, first dispute information associated with the first payment dispute and second dispute information associated with the second payment dispute. The method includes receiving, from the merchant, an action to resolve the first payment dispute. The method further includes automatically generating a form response to the first payment dispute in response to receiving the action to resolve the first payment dispute. Finally, the method includes transmitting, to the payment processing party, the form response to the first payment dispute in response to automatically generating the form response to the first payment dispute.