ANALYTICS GATHERING OF DISCOVERED AND RESEARCHED INSIGHTS

摘要

A computer-implemented method for optimizing research of an abstracted issue with a plurality of analytics engines is described. The method includes receiving a problem report at an analytics engine controller. The problem report includes symptoms of a problem in a computing system. The analytics engine forwards the problem report to a research optimization engine that abstracts one or more issues associated with the problem based on the symptoms of the problem. The research optimization engine then obtains anomaly research data for one or more of diagnosing the problem and fixing the problem. The anomaly research data is based on the one or more abstracted issues. The research optimization engine associates the abstracted issues with corresponding portions of the anomaly research data, then assigns the abstracted issues and corresponding portions of the anomaly research data to at least one of the plurality of analytics engines.