As a method for the service providing server to provide an amenity service, when receiving an amenity item request signal including information on the amenity item and the room information requested by a guest from the room terminal, it transmits the amenity item request signal to the amenity business site server, and the amenities Requests the robot to load the amenities requested by the guest of the room. It receives the location information of the amenity robot loaded with the amenity item from the robot management server, and based on the location information of the amenity robot, the estimated arrival time for the amenity robot to arrive in the room where the cabin terminal is installed is provided to the cabin terminal.
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