Acceptance simulation device, acceptance simulation method and program

摘要

Problem to be solved: to provide an acceptance simulation apparatus, a reception simulation method and a program for optimizing the number of windows.In the reception simulation apparatus 50, the history storage section is a time when the standby start time which is the time when the customer has started the standby for receiving the service in the reception area having a plurality of windows, and at the time when the processing related to the service at the window is initiated to the customer The past reception data including the process start time is stored.The window setting section accepts the number of valid windows in a plurality of windows.The simulator section executes the execution simulation of the reception area in the number of the set windows based on the reception data.The evaluation part calculates an evaluation value indicating the degree of the window number by the operation simulation.Diagram