Failure reporting device and failure reporting method

摘要

PROBLEM TO BE SOLVED: To provide a failure reporting device capable of transmitting failure information without deteriorating the security of a vehicle, and a failure reporting method. A failure reporting device receives an identification signal that can identify a mobile terminal, an acquisition unit that acquires a failure signal indicating that a vehicle failure has occurred, an external communication unit that communicates with a server outside the vehicle, and an identification signal that can identify a mobile terminal. It has a terminal communication unit and a control unit that locks the vehicle so that it cannot move, or unlocks the vehicle so that the vehicle can move. The control unit communicates outside the vehicle when the acquisition unit acquires a failure signal. The unit is made to transmit information on the failure of the vehicle and the vehicle is locked, and when the terminal communication unit receives the identification signal registered in advance in the locked state, the vehicle is unlocked. [Selection diagram] Fig. 4