INCOMING CALL MANAGEMENT UNIT AND INCOMING CALL MANAGEMENT METHOD

摘要

PROBLEM TO BE SOLVED: To realize a call center by means of video telephones by receiving data sent from multiple information channels of the same physical channel through the same physical channel.;SOLUTION: In the call center for managing incoming calls arrived to the video telephones altogether, the video telephones use multiple logical channels, and the call center controls the video telephones such that calls from one video telephone are reached altogether to either one of the video telephones.;COPYRIGHT: (C)2001,JPO