System and method for processing knowledge items of a knowledge warehouse

摘要

A system for processing knowledge items includes a memory coupled to a processor. The memory stores a number of knowledge items. The processor identifies a number of first questions for presentation to a knowledge worker, wherein each first question is associated with a question identifier. The processor further determines whether an answer to a particular first question is associated with a rule function. The processor identifies a second question for presentation to the knowledge worker based upon the result of a rule function associated with the answer, wherein the second question is associated with a question identifier. The method further identifies a number of knowledge items using the answer and the question identifier of the particular first question if no rule function is associated with the answer.