System and method for managing business to business customer extranet

摘要

A system and a method for managing various customer communities utilize a web-enabled interactive database to organize, store and retrieve the information for the benefit of the customer community to effectively manage the business. The system captures all customers related information and provides on-line up-to-date information to the users upon request. A directory structure managed by the server system helps organize the customer relevant information by pre-defined community names, segment names, module names, common segments, and common communities.