The invention relates to an augmented-reality system and method for transmitting information data from a user, in particular of a process controlled by automation technology, of a production plant and/or of a machine, for example from a service technician to a storage medium in the augmented-reality system, where the augmented-reality system have recording means for recording voice inputs by the user, in particular service logs, using voice-based input. This means that service logs can easily be created quickly, stored centrally and archived, so that the appropriate information is reliably available even in the lacuna for later, similar instances of action.
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