ELECTRONIC COMMERCE SERVICE METHOD FOR IMPROVE SATISFACTION INDEX OF CUSTOMER

摘要

PURPOSE: An electronic commerce method is provided to improve customers' satisfaction by giving maximum choices to customers and providing various product advertisement services with voice explanation and one screen display in which all services can be done. CONSTITUTION: A main screen is displayed when a customer connects the website in Internet(S110). The customer searches an item among displayed items as images by category(S120). When the customer chooses an item that he wants, electronic commerce site displays a web browser that is composed of various option menus about product advertisements(S130). The web browser can display motion picture, image, 3D image and caption. When the customer chooses the option menu, the web browser, real-time service is provided to the customer(S140). The screen consists of product information part, display part, and additional function part.