Enduser diagnostic system and method for computer-based error interpretation

摘要

An enduser diagnostic system or “system” (10) for computer-based error interpretation includes a network addressable device (33), a computer-based system (20), and an inspector (40). The network addressable device (33) provides solutions for error problems associated with the computer-based system (20). The computer-based system (20) includes a system registry (26) for storing information required for configuring software and hardware components that define the computer-based system (20). The inspector (40) is a software component linked with the system registry (26) and the network addressable device (33). The inspector (40) compiles examination data by accessing the computer-based system (20) including the system registry (26). By generating examination data, the inspector (40) quickly and accurately provides information, including real-time information, required for assisting the network addressable device (33) with supplying a solution to the error.