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Methods and apparatus for using task models to help computer users complete tasks
Methods and apparatus for using task models to help computer users complete tasks
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机译:使用任务模型帮助计算机用户完成任务的方法和装置
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摘要
Methods and apparatus for analyzing tasks performed by computer users by (i) gathering usage data, (ii) converting logged usage data into a uniform format, (iii) determining or defining task boundaries, and (iv) determining a task analysis model by “clustering” similar tasks together. The task analysis model may be used to (i) help users complete a task (such help, for example, may be in the form of a gratuitous help function), and/or (ii) to target marketing information to users based on user inputs and the task analysis model. The present invention also provides a uniform semantic network for representing different types of objects in a uniform way.
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