Method and system for automatically gathering information from different types of devices connected in a network when a device fails

摘要

A method and system for automatically gathering information from different types of devices connected in a network when a device fails includes a network connecting a plurality of different types of devices which communicate with one another across the network. A network controller determines which devices in the network are capable of saving failure information during the time when one of the devices encounters an error. The network controller determines when one of the devices encounters an error. The network controller then gathers the failure information from the devices upon determining that one of the devices has encountered an error.