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MAINTENANCE MANAGEMENT POINT SERVICE SYSTEM, SERVER APPARATUS, TERMINAL APPARATUS, PROGRAM, RECORDING MEDIUM, AND MAINTENANCE MANAGEMENT POINT SERVICE SYSTEM PROCESSING METHOD
MAINTENANCE MANAGEMENT POINT SERVICE SYSTEM, SERVER APPARATUS, TERMINAL APPARATUS, PROGRAM, RECORDING MEDIUM, AND MAINTENANCE MANAGEMENT POINT SERVICE SYSTEM PROCESSING METHOD
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机译:维护管理点服务系统,服务器设备,终端设备,程序,记录介质以及维护管理点服务系统处理方法
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摘要
A terminal apparatus (110) connected to a production apparatus (120) as an object of the maintenance management is connected to a server apparatus (210) providing a maintenance management service by a line network (500), enabling bidirectional communication. The terminal apparatus transmits status information on an apparatus as an object of the maintenance management to the server apparatus in response to a status information transmission request received from a server at a predetermined time interval. The server apparatus includes a status point information management database for storing a status point generated according to status information and judges whether status information has been received at a predetermined time interval. Each time it is judged that status information is received, a predetermined point is added so as to update the status point of the status point information management database. This can prompt a customer to perform maintenance by himself/herself and reduce the load on a service man.
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