The system determines whether a specific assembly of elements of a network are the possible cause of a degradation in the quality of service. The various elements of the network are associated with probabilities of being the cause of the degradation of the service quality, with reference to other services running over the same network. The system for management of services is used to determine whether a specific assembly of elements of a network are the possible cause of a degradation in the quality of at least one service. It includes a system for determining the quality of other services, and thus determining the status of the elements, as a function of the quality of the other services, and as a function of the network elements providing the other services. The various elements of the network are associated with probabilities of being the cause of the degradation of the service quality. The probabilities are determined as a function of the ratio between the sum of the degrees of degradation of the services which use the network elements. These are assessed on a scale where 1 represents the service being un-satisfactory, and 0 being the opposite case.
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