A common call processing and management method using a common software platform is disclosed. A common call processing management method includes performing the operations, including acquisition of information on the Internet in accordance with the schedule set, regardless of the intervention of the manager by a common agent unit, and a neck wok where such operation is performed on the Internet by a common OAM portion maintenance, and it sets a voice path to be common call the subscriber signal is transmitted and manage the subscriber according to a call signal provided from the physical component for receiving the subscriber signal by the processing unit on the basis of the call signal.
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