Device for the exchange of data, notably audio and video, interactive terminal post and the center of the consultation, comprising such a terminal

摘要

Device for data exchange comprises: a user terminal (100) equipped with a video conference system that is able to receive information originating from the Internet; a help center (30) comprising an operator terminal (32) that is able to connect to the user terminal; and at least a broadband connection (20) for real time exchange of audio visual data with the operator terminal. The invention also relates to a corresponding interactive terminal (11, 12) with an inventive user terminal and a consultation center (10) with one or more cabins for accessing shopping, leisure, etc. information.