Systems, methods and computer readable media for measuring the performance and travel efficiency of a technician

摘要

Systems, methods, and computer-readable media are for creating a technician performance measure for job-related travel and for measuring the efficiency of a technician. A planned travel time is calculated for a technician that comprises an average of actual travel times within a defined area according to variable travel characteristics. The actual travel time is measured and compared to the planned travel time for an indication of travel efficiency. The planned travel time is added to a planned work time and compared to an actual work and travel total for an indication of overall performance efficiency.