METHOD TO IMPROVE THE DATA ENTRY AND MANAGEMENT OF INFORMATION RELATED TO CUSTOMERS RELATIONSHIP MANAGEMENT SYSTEMS (CRM)

摘要

The present invention concerns a method to the data entry and management of information related to customers relationship management systems (CRM). This method allows the user to use eye-tracking systems and devices for the human­computer interaction using their gaze and their voice, through speech recognition systems instead or in addition to the usual user interfaces as eye-driven keyboards, mouse, trackball, optical pens etc.