METHOD AND SYSTEMS FOR IDENTIFYING CALLS CONNECTED WITHOUT ANSWER SUPERVISION AND FOR AUTOMATICALLY GENERATING BILLING INFORMATION FOR CALLS

摘要

Method and systems for identifying calls connected without answer supervision and for automatically generating billing information for these calls are disclosed. A monitoring device copies signalling messages associated with calls. The signalling messages are correlated into call datail records. The call detail records are analyzed to identify calls connected without answer supervision. In one implementation, calls that exceed a predetermined duration and for which no answer message was returned from the terminating end office are identified as calls without answer supervision. For these calls, billing records may be generated and forwarded to a network billing center.