PROBLEM TO BE SOLVED: To completely separate ranges between a responder and an answerer.;SOLUTION: The inquiry response processor 100 comprises: an expert registration table T2 for selecting an answerer; a management table T1 for sharing information with an answerer terminal 20; a keyword extraction means S1 for retrieving the expert to be requested to answer; a matching retrieval means S2 for retrieving matching with a keyword in the expert registration table; a request means S3 for requesting an answer to the answerer terminal 20 used by the expert to be requested; and an automatic answer means S4 for automatically answering to an interrogator terminal 10.;COPYRIGHT: (C)2007,JPO&INPIT
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