SYSTEM FOR PROVIDING AN INTERACTIVE INTELLIGENT INTERNET BASED KNOWLEDGEBASE

摘要

An Internet based computer application that consists of a back-end user interface for use by the client (“client”), and a front-end interface website for use by the end-user of the client (“user”, “end-user”), comprising customisable frequently asked questions (FAQs), help pages, discussion forums, downloadable documents, user created web pages, multiple word and phrase searching, query bot natural language parser, news and event ticker, and a customisable calendar. The front end is accessed by the end-user via a unique website address, and allows them access to the aforementioned features. The back end is accessed by the client using a unique username and password, and allows the client to modify all aforementioned features, an image library, account information, and other website features. All user-accessible features provide information to the user and provide feedback to the client, allowing them to adapt their website to the specific needs of their end-users.