Network support for submitting mail handling instructions to a postal service

摘要

A method is provided for supporting a mail control feature in a telecommunications network (30). The method includes: receiving a mail handling instruction from a user, the instruction being received at a facility (20) from an end user terminal (10) operatively connected to the facility (20) and used by the user to enter the instruction, the facility (20) providing the end user terminal (10) access to a telecommunications network (30); identifying a post office (40) that is responsible for delivering mail to the user from which the instruction was received; and, forwarding the received instruction to the identified post office (40).